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FREQUENTLY ASKED QUESTIONS

What is a TWS Real-Time Direct Access Account?

  • A simple and easy to use self-directed brokerage account: Accounts include Individual, Joint, IRA, SEP, 401K, Rollovers, Foreign, Corporate..more
  • An account that provides Real-Time Nasdaq Data: Observe market participants buying and selling a particular stock, Level I and II
  • Provides real-time account management: Enter buy and sell orders, route trades, view portfolio changes in real-time, trade on ECN'S
  • You will know when and if your order was filled: Track subsequent movements in your holdings, make on the fly changes
  • TWS account holders have the ability to view other market participants, trade from 6am to 8pmEST, and route trades to ECN'S, market makers, and exchanges. Investors use the system to manage portfolio's, buy baskets of securities, or to enter a direct access trade.

What We Provide

  • Choice of Account: Whether your considering a direct access trading account, or investment account, our customer service department will guide you to an account tailored to your specifications
  • A simple easy-to-understand new account kit with instructions
  • 1/2 hour free phone consultation To answer any questions you may have about your new account
  • Unlimited Online/Toll Free Customer Service through our online customer service support at Toll Free 1.800.776.1018
  • Request information about setting up a new account


What services does my account provide?

Trade Wall Street Financial provides valuable information and assistance that will benefit you in managing your funds.

Investors can use the system to manage portfolios, buy baskets of securities, or to enter a direct access trade. View other market participants, trade from 6AM to 8:00PM EST, route trades to ECN's, market makers, and exchanges with the tools provided.

Can I view my accounts online?

Account holders are offered open access to their accounts from our website or their direct access account. View your account online at any time, any day of the week.

Are my customers able to print their account information on a daily basis?

The data collected is able to be imported into MS Money, Quicken, and MS Excel so that customers will be able to access it even without being logged in.

How long does it take to get started?

Once the proper paperwork has been completed it takes approximately one business day to activate a new account.

What are the account minimums?

We recommend a minimum $500.00 investment for traditional investor accounts and $25,000.00 investment for active trader accounts.

We're here to answer your questions.

Looking for more account services information or can't find something on our site? Please contact one of our service representatives by phone, fax, or e-mail. Also, please fill out this short form so that we can answer your questions as soon as possible.

Let us know exactly how we can help you.

Customer Support Information
TWS Customer Service: 1.800.776.1018
Fax documents to: 1.888.541.9118 or 202.350.9790

Guidance and the right information is all you need.

 
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Trade Wall Street Financial is a division of TWS Financial, LLC, Member FINRA, NASDAQ, NYSE Euronext, and SIPC.. The information contained herein is for information purposes only and does not constitute a solicitation or an offer to buy or sell any securities. The company offers a comprehensive array of financial services. For more information on any product or service under consideration, email request for information, literature, or prospectus which contains information on product objectives, sales charges, and product risk.