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FREQUENTLY
ASKED QUESTIONS
What is a TWS Real-Time
Direct Access Account?
- A
simple and easy to use Self-Directed Brokerage Account
Accounts include Individual, Joint, IRA, SEP, 401K,
Rollovers, Foreign, Corporate..more
- An
account that provides Real-Time Nasdaq Data. Observe
market participants buying and selling a particular stock,
Level I and II
- Provides
real-time account management Enter buy and sell orders,
route trades, view portfolio changes in Real-Time, Trade
on ECN'S
- You
will know when and if your order was filled Track subsequent
movements in your holdings, make on the fly changes
- TWS account holders have the
ability to view other market participants, trade from 7am
to 8pmEST, and route trades to ECN'S, market makers, and
exchanges. Investors use the system to manage portfolio's,
buy baskets of securities, or to enter a direct access trade.
What
We Provide
- Choice
of Account: Whether
your considering a Direct Access Account, Mutual Fund Account,
or TWS Financial Representative, our customer service department
will guide you to an account tailored to your specifications
- A simple easy-to-understand New
Account Kit with Instructions
- 1/2 Hour Free Phone Consultation
To answer any questions
you may have about your new account
- Unlimited Online/Toll Free
Customer Service Through
our online customer service support or by calling us Toll
Free 1.800.776.1018
- Request
Information about a New Account
What services does my account provide?
Trade Wall Street Financial provides valuable information
and assistance that will benefit you in managing your funds.
Investors can use the system to manage portfolios, buy baskets
of securities, or to enter a direct access trade. View other
market participants, trade from 7AM to 8:00PM EST, route trades
to ECN's, market makers, and exchanges with the tools provided.
Can I view my accounts online?
Account holders are offered open access to their accounts
from our website or their direct access account. View your
account online at any time, any day of the week.
Are my customers able to print their account information
on a daily basis?
The data collected is able to be imported into MS Money,
Quicken, and MS Excel so that customers will be able to access
it even without being logged in.
How long does it take to get
started?
Once the proper paperwork has been completed it takes approximately
one business day to activate a new account.
What are the account minimums?
We recommend a minimum $500.00 investment for traditional
investor accounts and a $30,000.00 investment for active trader
accounts
We're here to answer your questions.
Looking for more account services information or can't find
something on our site? Please contact one of our service representatives
by phone, fax, or e-mail. Also, please fill out this short
form so that we can answer your questions as soon as possible.
Let us know exactly how we
can help you.
Customer Support Information
TWS Customer Service: 1.800.776.1018
Fax documents to: 1.888.541.9118 or 202.350.9790
Guidance and the right information
is all you need.
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