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FREQUENTLY
ASKED QUESTIONS
What is a TWS Real-Time
Direct Access Account?
- A
simple and easy to use self-directed brokerage account:
Accounts include Individual, Joint, IRA, SEP, 401K,
Rollovers, Foreign, Corporate..more
- An
account that provides Real-Time Nasdaq Data: Observe
market participants buying and selling a particular stock,
Level I and II
- Provides
real-time account management: Enter buy and sell orders,
route trades, view portfolio changes in real-time, trade
on ECN'S
- You
will know when and if your order was filled: Track subsequent
movements in your holdings, make on the fly changes
- TWS
account holders have the ability to view other market
participants, trade from 6am to 8pmEST, and route trades
to ECN'S, market makers, and exchanges. Investors use the
system to manage portfolio's, buy baskets of securities,
or to enter a direct access trade.
What
We Provide
- Choice
of Account:
Whether your considering a direct access trading account,
or investment account, our customer service department will
guide you to an account tailored to your specifications
- A simple
easy-to-understand new account kit with instructions
- 1/2 hour free phone consultation
To answer any questions
you may have about your new account
- Unlimited Online/Toll Free
Customer Service through
our online customer service support at Toll Free 1.800.776.1018
- Request
information about setting up a new account
What services does my account provide?
Trade Wall Street Financial provides
valuable information and assistance that will benefit you
in managing your funds.
Investors can use the system to manage
portfolios, buy baskets of securities, or to enter a direct
access trade. View other market participants, trade from 6AM
to 8:00PM EST, route trades to ECN's, market makers, and exchanges
with the tools provided.
Can I view my accounts online?
Account holders are offered open access
to their accounts from our website or their direct access
account. View your account online at any time, any day of
the week.
Are my customers able to print their
account information on a daily basis?
The data collected is able to be imported
into MS Money, Quicken, and MS Excel so that customers will
be able to access it even without being logged in.
How long does it take to get
started?
Once the proper paperwork has been completed
it takes approximately one business day to activate a new
account.
What are the account minimums?
We recommend a minimum $500.00
investment for traditional investor accounts and $25,000.00
investment for active trader accounts.
We're here to answer your questions.
Looking for more account services information
or can't find something on our site? Please contact one of
our service representatives by phone, fax, or e-mail. Also,
please fill out this short form so that we can answer your
questions as soon as possible.
Let us know exactly how we
can help you.
Customer Support Information
TWS Customer Service: 1.800.776.1018
Fax documents to: 1.888.541.9118 or 202.350.9790
Guidance and the right information
is all you need.
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